Director of Customer Strategy developing customer-specific plans for Kenvue's Skin Health brands. Leading joint business planning and influencing marketing strategies based on consumer insights.
Responsibilities
The Director of Customer Strategy develops customer-specific and channel activation plans based on category operating plans and customer priorities
Ensuring consistent execution of 5P and category management fundamentals across brands and omnichannel retail
This role leads joint and annual business planning with strategic retailers, representing Kenvue’s interests to drive both in-store and online category growth
The Director provides marketplace insights for integrated business planning
Shapes financial targets and resource allocations for customer negotiations
Influences marketing strategies with retailer and competitive insights
Responsible for leading a team, coaching talent, managing special projects, and communicating actionable data insights
Requirements
A minimum of a Bachelor’s degree (minimum, four years)
A minimum of 8 years’ experience in Consumer Sales with strong knowledge of consumer products industry, including brand strategies, competitive products, and channels
A minimum of 5 years of people management experience
Experience with financial business models, budgets, or P&L management
Experience with analytics, digital, and application of customer and consumer insights within a sales organization
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