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TS
Hybrid Specialty Pharmacy Patient Financial Counselor
Posted 2 months ago
About the role
- Specialty Pharmacy Patient Financial Counselor providing financial advocacy for patients' specialty medication needs. Requires coordination with insurance providers and excellent customer service skills.
Responsibilities
- Responsible for acting as a financial advocate for patients regarding access to specialty prescription medications.
- Securing authorization for the medication through the patient's prescription insurance.
- Seeking copay assistance options for patients and seeking free drug from manufacturer programs for uninsured and underinsured patients.
- Provides excellent customer service to communicate prescription costs and insurance requirements with patients.
- Follows up with insurance companies on denials and insurance inquiries as needed to resolve the account.
- Seeks out copay assistance for specialty prescriptions and applies on behalf of the patient when possible.
- Communicates effectively with pharmacists and clinic staff regarding insurance issues.
Requirements
- High School Graduate plus 3-year of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions.
- OR Associates Degree in a related field of study from an accredited college or university plus 1-year of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions.
- Must be able to type 45 wpm.
- 1 or more years of experience using Microsoft Word, Excel or a related computer program.
Benefits
- no weekend commitment
- Two day hybrid work schedule option is available after initial training is complete
- Ability to accommodate 100% onsite if preferred
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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