Business Analyst role supporting agile projects in banking and finance. Collaboration with clients on process analysis and improvement in a remote setup with occasional office presence.
About the role
- Lead Business Analyst and Change Champion for JT, connecting strategy and operations in telecommunications projects. Foster collaboration and drive measurable improvements.
Responsibilities
- The Lead BA will act as lead internal consultant / principal BA, working closely with the Strategy & Architecture function to shape and manage inbound flow, embedding change management practices and supporting successful change adoption across projects and initiatives.
- Collaborate with Business Owners and the Change Team to ensure seamless transition from delivery and to align on change impacts and readiness.
- Demonstrate an in-depth understanding of the business strategy, processes, roadmaps (Technology & Product primarily) and the context within which they apply, with a particular focus on telecommunications products, services and regulatory context
- Identify improvement opportunities by connecting insights across business domains, systems, customer journeys and apply data-driven analysis to inform decision-making to enable the benefit realisation
- Stay abreast of emerging data trends and tools (e.g. AI, predictive analytics, data visualisation) and apply them to enhance business analysis outcomes.
- Facilitates benefits realisation tracking for change initiatives, ensuring that intended business outcomes are defined, measured, and reported to appropriate governance forum.
- Key interface to industry bodies/forums (TM Forum, BCS).
- Management and Development of the JT BA Service framework, including the integration of change management tools and practices.
- Advise and influence throughout the business change lifecycle, ensuring that change initiatives are aligned with the strategy and enterprise architecture.
- Writing and presenting fluently and persuasively on all aspects of business analysis work and change management, while communicating effectively with staff at all levels and with external audiences in both public and organisational forums to ensure successful outcomes.
Requirements
- BCS International Diploma in Business Analysis or equivalent (SFIA Level 5)
- Lean Six Sigma Black Belt qualification and demonstrable improvement advantageous
- Formal experience leading a team of analysts or in a Lead / Principle Business Analyst role
- Strong Change Management capabilities, able to demonstrate the need, knowledge, theories and techniques. Qualification advantageous (e.g., Prosci, APMG).
- Experience working with Telco products, OSS/BSS systems, or within a regulated Telco environment is highly advantageous
- Demonstrable passion for the BA role and have led on several change projects, utilising Agile and Waterfall methodologies
- Strong knowledge of recognised industry standard modelling techniques including data modelling and BPMN.
- An agile mindset, with a flexible and adaptable approach to delivering against business priorities.
- Strong meeting facilitation skills
- Excellent stakeholder management skills, in particular the ability to gain credibility at the most senior levels.
- Good understanding of project management methodologies and practices, with experience of working alongside project managers and within project teams
Benefits
- 26 days holiday
- Health & Dental Insurance
- Pension Scheme
- Bonus Scheme
- Fully discounted staff services or cash allowance in lieu
- Professional Development
- Recharge Days
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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