Senior Product and Business Systems Advisor focused on automation within healthcare. Collaborating with teams on technical solutions as part of the Cigna Group.
About the role
- Senior Analyst focusing on business process improvement within the Transformation Office. Leading project assessments and solutions in a hybrid work arrangement while supporting the organization’s goals.
Responsibilities
- Lead process assessments with cross-functional business partners to identify improvement opportunities
- Build relationships throughout the enterprise to enable cooperative and collaborative achievement of business objectives
- Define the high-level problems to be solved through the assessment and determination of scope
- Build business cases for change based on quantified estimates of improved value generation and reduced costs
- Utilize process improvement tools and processes to identify specific opportunities for improvement and recommended approach to solve
- Partner with business teams, Robotic Process Automation team, Information Systems partners, HR, and other critical partners to develop executable solutions
- Prioritize project work to ensure focus on the most impactful opportunities
- Input to execution strategy for each initiative including resourcing and timing
- Define business requirements for technical improvements based on translation of business needs and gaps collaboratively with the business SME
- Create deliverables such as business process flows, business cases, technical business requirements, statistical process control charts, key learnings, and project plans
- Act as a champion to ensure delivered solutions meet the functional design
- Highlight process changes and provide input on potential impact to the organizational structure
- Ensure plan for testing efforts on large, complex technical projects
- Ensure stakeholder engagement during all project phases/activities
Requirements
- Bachelor’s degree (ideally in engineering or another technical field)
- At least 1 year of relevant work experience with demonstrated project/consulting or process improvement skills within a process or continuous improvement function (or similar) role
- Demonstrated ability to lead projects and work with functions across an organization
- Innate curiosity for how people, processes, and technology work together
- Demonstrated ability to think critically and conceptually with strong technical and analytical skills
- Demonstrated ability to build strong relationships
- Strong communication skills and willingness to constructively challenge and actively listen
- Demonstrated ability to manage and facilitate successful, efficient meetings
- Self-directed, proactive, and able to define, prioritize and execute work independently
- Ability to balance multiple projects and prioritize against competing needs
- Demonstrated ability to learn technical systems from a business need standpoint
- Demonstrated ability to lead business process modeling, process mapping and change management activities
- Results Driven person who can be counted on to exceed goals successfully
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Business Operations Analyst at Uline translating performance data into insights for business decisions. Developing solutions to ensure efficient operations and drive the success of a growing company.
Director of Business Operations supporting North Park University's academic and operational mission. Collaborating across divisions to strengthen administrative processes and contract management.
Senior Manager for Digital Business Systems Consulting at Elliott Davis. Assessing client business systems and leading project implementations with a focus on ERP solutions.
Analyst supporting business process improvements at PayPal. Involves data collection and team collaboration on process execution.
Business Operations Consultant supporting performance management and governance at Truist. Coordinating executive - level reporting and continuous improvement efforts in Technology, Data & Operations.
Senior Manager / Deputy Chief of Staff in Information Technology at Boeing. Partnering with senior leaders to drive strategic priorities and program delivery across divisions.
Business Operations Manager ensuring clarity and speed in execution at myTomorrows. Overseeing governance processes and driving communications in fast - scaling healthtech organization.
Internship in Business Process Management Office, supporting process transformation at Daimler Buses. Collaborating with various departments, aiding in analytics, and driving project management.
Business Operations Analyst optimizing internal processes for semiconductor solutions company. Collaborating with CCS team to manage deliverables and ensure effective information flow.