Problem Management Service Analyst driving investigations for major incidents. Collaborating with Digital Product and Engineering teams to enhance product reliability and resilience.
About the role
- Domain Consolidation Analyst leading the technical delivery of a project at ITRS. Working with IT teams and third parties to implement infrastructure solutions in a hybrid work environment.
Responsibilities
- Deliver the Domain Consolidation Project scope.
- Work with other IT Team members to implement the project and minimise disruption for ITRS staff.
- Coordinate with 3rd parties engaged by ITRS to work on the Domain Consolidation project.
- Report on project progress to the Programme Management team and ITRS Management.
- Advise on possible tools and specific implementation methods to achieve the project aims.
- Ensure the final implementation complies with ISO 27001 certification.
- Ensure the final implementation is documented in line with ITRS standards.
Requirements
- Fluent in written and spoken English
- 5 years' professional experience L2 or L3 infrastructure support.
- System Administrator Linux, and windows servers.
- System Administrator Linux, Windows and MacOS end-user devices.
- Windows Active Directory and/ or AzureAD/Entra.
- 2 years' hands-on experience in at least 3 of the following skills or disciplines.
- **You will benefit from having the following experience:**
- Cloud computing administration in AWS / S3 /EFS / Google / Azure
- Database administration
- Virtualised environments (VMWare, Proxmox, Nutanix, HyperV)
- Desktop and user support experience.
- Familiarity with SIEM / SOC tools
- ITIL & ISO 27001
Benefits
- ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.
- We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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