Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Technical Product Lead overseeing development, implementation, and optimization of technical solutions for ISS. Driving innovation and sustainability efforts while maintaining high standards and customer satisfaction.
Responsibilities
- Lead the development, implementation, and optimization of technical solutions and services.
- Drive your own development projects from idea to implementation, ensuring timely delivery and high quality.
- Ensure that solutions build trust and deliver measurable value to customers, strengthening long-term relationships.
- Contribute to the company’s digitalization and sustainability agenda by integrating new technologies and practices.
- Work closely with stakeholders and peers to align technical solutions with operational and strategic needs.
Requirements
- Strong technical background with proven ability to translate complex systems into practical solutions.
- Experience in deploying operating models and driving optimization initiatives.
- Ability to balance technical insight with commercial thinking.
- Excellent communication skills and the ability to build trust with stakeholders and peers.
- A proactive mindset with a passion for innovation and sustainability.
Benefits
- An interesting and challenging position along with exciting career development opportunities, both in your current and future positions across the organization.
- A dedicated management team, high professionalism and an informal culture with humor, sincerity, and room for a good laugh.
- A compensation package which includes pension scheme, health insurance and other perks.
- Various benefits, such as discount schemes, vacation house program in Denmark and abroad as well as a fantastic social network.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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