Clinical Support Engineer working with neuro|mate stereotactic robot technology. Responsibilities include installation, maintenance, and direct support for neurosurgical procedures nationwide.
About the role
- Oracle Cloud Support Engineer managing service delivery and compliance in Oracle platform. Collaborating with stakeholders and providing guidance in Oracle ERP functional areas while ensuring SOX compliance.
Responsibilities
- Ensure service delivery activities in Oracle platform exceed customer expectations
- Provide timely guidance and solutions within Oracle ERP Cloud functional areas
- Engage with business stakeholders for priority capture and progress updates
- Support monthly and quarterly SOX requirements for compliance
- Drive production service operations and improve support standards
- Plan and perform regression testing for quarterly patching of SaaS applications
Requirements
- 5-7 years of experience with Oracle ERP applications
- Hands-on experience with Oracle ERP/Fusion Cloud
- Knowledge of Oracle Financial modules including Localizations for Brazil
- Fluent in Portuguese and English
- Bachelor's degree in Accounting, Finance, Information Technology, or related field
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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