Incident Management Analyst supporting IT incident response and coordination for global IT services in fast - paced environments. Collaborating with technical teams and stakeholders for efficient incident management.
About the role
- SAP Business Analyst managing Sales & Distribution / Order-to-Cash processes for global enterprises. Collaborating with stakeholders to gather requirements and configure SD modules in SAP S/4HANA.
Responsibilities
- Work closely with Business users, Partners, key stakeholders to gather detailed requirements for Projects and Enhancements.
- Convert Requirements into Specification documents, design, develop and test solutions.
- Configure SAP OTC functions: Sales, Shipping, Invoicing, and Service Management.
- Develop Functional Specifications for programs, interfaces, reports, and forms.
- Lead Solution Design, create configuration documents, and collaborate with technical teams.
- Build process documentation and swim lane diagrams.
- Collaborate with cross-functional teams including Audit, Supply Chain, Finance, and HR.
Requirements
- 5 to 7 years of full-cycle SAP SD implementations and S/4HANA conversion experience for large global enterprises.
- Excellent configuration skills in Order Management, Pricing, Delivery & Logistics Execution, Billing, and integrated flows with MM and FICO.
- Deep understanding of Order-to-Cash (O2C) processes including Make-to-Order (MTO), Make-to-Stock (MTS), Trading, and Service, with strong cross-functional capabilities.
- Strong knowledge of integration technologies (IDOCs, RFCs, middleware) and interfacing with ERP and non-ERP systems from design to implementation.
- Basic ABAP skills for debugging and functional specifications.
- Preferred experience in S/4HANA environments.
Benefits
- Must be able to work in a full-cycle SAP SD environment
- Must have a strong knowledge of all OTC functions including Sales, Shipping, Invoicing and Service Management
- Must have real-time implementation and data migration experience in S/4HANA Sales & Service modules
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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