Aftermarket Sales Manager to support and develop distributors across Mediterranean countries. Focus on increasing sales, process excellence, and operational support in Aftermarket-related areas.
Responsibilities
Support and train distributors on all Aftermarket-related process topics (stock orders, service revenue, warranty, contracts, digital tools)
Deliver regular training sessions on our aftermarket IT portals (Service Portals, Tavant, IConn) and Aftermarket processes behind those tools
Promote and implement Recurring Revenue Program (service contracts, extended warranty, consumables)
Explain and drive the initiatives
Ensure correct and consistent application of warranty terms and procedures
Monitor as a team with the Distribution Managers the distributor performance, identify growth opportunities, and support sales initiatives in Aftermarket
Circle back feedback with internal teams (Service, Pricing, Logistics, Product Management) to resolve issues and improve processes
Create promotions and incentives to drive volume and profitability within the aftermarket business
Moderate travel within the Mediterranean region (by air and car)
Requirements
Technical or commercial background
Strong communication, coaching, and relationship-building skills
Fluent in English (required); French, Italian and Spanish are a plus
Located close to an international airport for travel within the region
Valid driver’s license and willingness to travel regularly
Benefits
A dynamic, international working environment with a high degree of autonomy
Attractive compensation package including car and share options
Strong focus on employee development and cross-functional collaboration
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