Senior Product Designer II shaping experience strategy for the Coach platform supporting multiple initiatives. Collaborates with Product and Engineering to solve complex design problems.
About the role
- Vice President leading UX & HF initiatives and teams at Ipsos. Overseeing research, design, and business growth in a regulated environment.
Responsibilities
- Grow the business within Ipsos and create thought pieces by evangelizing UX & HF to Client Officers and Service Line Leads
- Sell UX & HF design and research work to clients by leveraging network, global Ipsos contacts, and existing client accounts
- Develop Ipsos’ UX & HF products and value proposition to grow Ipsos UX & HF into the leading global UX & HF agency
- Manage, mentor, and coach consultants (UX & HF research and design), providing both informal and formal feedback in a motivating and supportive manner
- Provide account management and oversight of multiple projects throughout the project lifecycle
- Review project team's work to ensure consistency, high quality, and the delivery of meaningful user experiences
- Create a unified vision for UX & HF solutions that bases design ideas on research and bases research recommendations on design principles
Requirements
- Bachelor’s degree in human factors, HCI, Psychology, Industrial Engineering, Industrial Design, Visual Design, Behavioral Sciences or equivalent experience is required (Master’s degree or higher preferred)
- 7 years of conducting UX & HF research or design is required (10+ years preferred)
- At least 5 years of leading interdisciplinary UX & HF teams
- In-depth knowledge of UX & HF design principles and current user research and design methodologies
- Industry and guidance best practices for conducting human factors research (e.g., FDA guidance, ANSI/AAMI HE75, IEC 62366-1:2015)
- Experience leading complex research programs within highly regulated environments (e.g., Med Device, Aerospace, Automotive)
- Record of using engaging presentation and written communication skills with senior clients
- Record of developing strategic sales with corporate clients
- Live in or close to Chicago (ideal) as you’ll be close to the research lab.
- Comfortable operating in fast-paced environment and working with international teams.
Benefits
- Career Development
- Exceptional benefits package (including generous PTO, healthcare plans, wellness benefits)
- Flexible workplace policy
- Strong collaborative culture
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