Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Junior Product Manager supporting Product Discovery, delivery, and cross-functional collaboration at IONITY. Ideal for growing in Product Management with exposure to various product domains and stakeholders.
Responsibilities
- Support Product Discovery & Delivery Across Products
- Support Product Managers in discovery activities such as customer interviews, usability testing, data analysis, and hypothesis validation
- Help structure problem statements, user stories, and product requirements
- Contribute to the preparation and refinement of product roadmaps, MVP definitions, and experiment plans
- Assist in backlog preparation and prioritization together with Product Managers and Engineering
- Work closely with IT, Marketing, Sales, and Legal to support product initiatives
- Prepare documentation, briefs, and presentations for internal stakeholders
- Help coordinate cross-team dependencies and follow up on action items
- Support go-to-market preparations, including feature documentation, enablement materials, and internal communication
- Support the tracking and analysis of product KPIs and usage metrics
- Help gather and synthesize qualitative and quantitative customer feedback
- Identify recurring issues, frictions, or improvement opportunities and proactively flag them to Product Managers
- Contribute to product health reviews and retrospectives
- Support operational product topics such as process documentation, tooling improvements, and workflow standardization
- Assist in coordinating product-related inputs for legal, tax, compliance, and finance topics
- Maintain and improve product documentation across tools and teams
- Ensure transparency and consistency across product initiatives
- Handle day-to-day coordination, follow-ups, and stakeholder communication within a clearly defined scope
- Escalate strategic or high-impact decisions to the responsible Product Manager or Product Lead
Requirements
- Bachelor’s degree in economics, business administration, engineering, or a comparable field
- First professional experience (e.g. 1–2 years) through internships, working student roles, or entry-level positions in Product Management, Business Analysis, Consulting, Project Management, or a related role
- Strong interest in digital products, technology, and customer-centric problem solving
- Structured and reliable working style with attention to detail
- Ability to collaborate effectively with cross-functional teams
- Analytical mindset with basic experience in working with data and metrics
- Strong communication skills in English; German skills are a strong plus or willingness to improve
- Curiosity, willingness to learn, and comfort working across different problem domains
Benefits
- Professional development opportunities
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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