Account Manager managing a portfolio of app publisher partners at adjoe. Driving revenue growth and long - term success through relationship building and performance analysis in a hybrid work setup.
About the role
- Account Manager managing client service and communication in the personal lines insurance sector. Overseeing administrative processes and mentoring team members for a major insurance brokerage.
Responsibilities
- Responsible for overseeing client service and communication, ensuring excellence in every interaction.
- Managing administrative processes for client insurance policies such as renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports.
- Handling proposals, AORs (Agency of Record), cancellations, and policy reviews.
- Managing incoming correspondence and facilitating effective team communication.
- Delegating work to Account Associates and mentoring team members.
Requirements
- 5+ years of industry experience
- State required active licensing
- Exceptional customer service and communication skills
- Strong multi-tasking, organizational, delegation, and decision-making skills
- High accuracy in handling large work volumes
- Proficiency in MS Office (Outlook, Word, Excel)
- High School diploma (or equivalent)
Benefits
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Employee stock plan participation
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
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Managing a team of Account Managers focused on customer retention and account expansion in a hybrid work environment. Contributing to a supportive HR ecosystem with innovative financial solutions.
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