Senior UI/UX Designer supporting a federal initiative for contact center modernization. Leading design strategy and user experience improvements for engaged stakeholders.
About the role
- Product Designer creating user experiences for Bamboo’s mobile and web platforms. Collaborating with Product Managers and Engineers on design from concept to launch.
Responsibilities
- Help define and design user experiences for our web and mobile apps.
- Own the end-to-end design process for product features - from discovery and ideation through to delivery and iteration
- Translate user needs, business goals, and technical constraints into clear, elegant design solutions
- Design user flows, wireframes, prototypes, and high-fidelity UI for new and existing features
- Collaborate closely with Product Managers and Engineers to define requirements and ensure high-quality implementation
- Conduct and contribute to user research, usability testing, and feedback analysis
- Maintain and evolve Bamboo’s design system and practices to ensure consistency, accessibility, and scalability
- Advocate for the user while balancing business and technical realities
- Work with product management to define a successful, repeatable design and discovery playbook
- Continuously refine and improve the product based on data, user feedback, and product insights
Requirements
- 3+ years of experience as a Product Designer, UX Designer, or similar role working on digital products
- Strong portfolio demonstrating user-centred design thinking, problem solving, and polished UI
- Experience designing mobile-first products (iOS/Android) and responsive web experiences
- Proficiency with modern design tools (e.g. Figma)
- Solid understanding of UX principles, interaction design, visual design, and accessibility standards
- Experience working with design systems and component-based design
- Comfortable collaborating with engineers and understanding technical constraints
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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