Product Manager driving innovation for AI powered frontline employee experience platform. Collaborating across teams to align product initiatives with business objectives.
About the role
- Product Manager at International SOS developing Admin Console, Login, Subscriptions, and Permissions capabilities. Leading multi-team initiatives in identity and access management within a hybrid working environment.
Responsibilities
- Define and drive the vision, strategy, and roadmap for Admin Console, Login, Subscriptions, and Permissions.
- Serve as the voice of the customer (both internal and external) for these core enablement components.
- Partner with multiple engineering teams to deliver high-quality, secure, and performant platform capabilities.
- Prioritise initiatives based on business impact, technical dependencies, and long-term platform scalability.
- Work with Security and Compliance to ensure all solutions meet or exceed industry standards.
- Track and improve metrics for adoption, uptime, performance, and user satisfaction across your product areas.
- Integrate core enablement features seamlessly into the broader platform experience.
- Ensure consistency in user experience, API design, and operational processes across the capability.
Requirements
- Proven experience as a Product Manager (preferably in SaaS, platform, or enterprise).
- Excellent understanding of identity & access management , subscription models , or platform admin tools.
- Experience with multi-team or platform-level initiatives.
- Exceptional stakeholder management skills and ability to balance competing needs.
- Technical understanding to work closely with engineering on architecture and design decisions.
- Strong data-driven decision-making and analytical abilities.
- Excellent communication skills, able to translate technical concepts into business value.
- Familiarity with authentication protocols (OAuth, SAML, OpenID Connect).
- Knowledge of role-based access control (RBAC) or attribute-based access control (ABAC) frameworks.
- Experience with subscription billing platforms and entitlement management.
- Background in security, compliance, or regulated industries.
Benefits
- Hybrid working.
- Cycle2work, season ticket loans, gym discounts, childcare vouchers
- Access to our employee assistance & employee support programme
- Experience the “Enjoy Work” entertainment and events at Chiswick business park
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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