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About the role
- Analyst supporting the analytics function at IMO Health, focusing on healthcare data and reporting. Collaborating with Sales, Customer Success, and Product teams for effective data insights.
Responsibilities
- This role reports into IMO Health’s analytics leadership and works closely with Sales, Customer Success, Product, and Data teams.
- You’ll help shape a net-new analytics support function, contributing not only through execution but also through process design and continuous improvement.
- As the team grows, your scope and impact will expand across additional products and customer segments.
- Respond to repeatable data and analytics requests across IMO Health products using standardized, scalable processes.
- Partner with Sales leaders and Customer Engineers to deliver client- and prospect-ready analytics, dashboards, and presentation materials.
- Translate field-facing analytics needs into clear feedback and build requests for Product and Analytics teams.
- Deliver standardized adoption, usage, and ROI reporting for Customer Success teams, reducing reliance on ad hoc or highly technical workflows.
- Build, maintain, and update Power BI dashboards that support customer insights and success metrics.
- Help reduce bottlenecks by taking on dashboard updates and reporting work that would otherwise require advanced engineering or analytics resources.
- Contribute to training materials and documentation to enable self-service analytics for CSMs and Sales partners.
- Explore and support the use of agentic and automation tools to accelerate analytics delivery and presentation readiness.
- Partner with analytics leadership to identify opportunities where validated data outputs can be transformed into polished, branded client deliverables.
- Document opportunities for process improvement, automation, and efficiency as the function scales.
Requirements
- 2–4 years of experience in analytics, reporting, or data roles, preferably in healthcare or healthcare technology.
- Hands-on experience building and maintaining dashboards in Power BI.
- Strong ability to translate data into clear insights for non-technical audiences.
- Experience working cross-functionally with Sales, Customer Success, Product, or Analytics teams.
- Strong attention to detail, organization, and documentation.
- Hands-on experience working with large language models (LLMs), including tools such as Claude, to interpret, summarize, or translate analytical outputs into clear narratives.
- Experience designing or supporting agentic or semi-automated analytics workflows (e.g., prompt-based analysis, report generation, insight packaging, or presentation automation).
Benefits
- Mission-driven work improving healthcare data quality and usability
- High-impact role with direct exposure to Sales, Product, and Executive stakeholders
- Opportunity to help build and scale new analytics capabilities from the ground up
- Collaborative, values-driven culture that rewards curiosity, clarity, and smart execution
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