Senior Key Account Manager at CREA managing e - commerce journey and driving brand growth. Collaborating across teams to enhance customer experience and brand portfolio in Southeast Asia.
About the role
- Enterprise Account Manager at Intapp handling dedicated portfolios of private capital clients. Building relationships and executing strategic account plans to drive measurable business impact.
Responsibilities
- Manage and expand a dedicated portfolio of accounts with a focus on retention and net-new adoption of Intapp solutions.
- Build and deepen relationships with senior leaders and executive sponsors at client firms.
- Develop and execute strategic account plans that convert opportunity into measurable expansion.
- Lead quarterly business reviews and regular client check-ins to align on outcomes and next steps.
- Monitor client health using quantitative and qualitative signals and act proactively to remove friction.
- Partner across Sales, Product, Services, and Customer Success to deliver seamless client experiences and scalable operational improvements.
- Provide thought leadership on capital markets trends and how Intapp addresses them.
- Plan and run targeted client outreach programs and events.
- Own and execute team-level initiatives that improve processes and drive results.
Requirements
- 8+ years in Account Management at SaaS, technology, or subscription businesses.
- Familiarity with private equity / financial services markets.
- Proven track record closing expansion deals or driving renewal expansion at the executive level.
- Strategic thinker who identifies opportunities, builds executable plans, and delivers results.
- Strong communicator with excellent interpersonal skills and a bias for ownership and timely follow-through.
- CRM experience.
- Willingness to travel and present to clients as needed.
Benefits
- Professional development opportunities supported by a community of experienced professionals.
- Reimbursement for training and continuing education.
- Modern, open offices designed to inspire creativity and collaboration.
- Complimentary lunches and fully stocked kitchens.
- Comprehensive wellness programs and flexible time off.
- Family-formation benefits and support during family-building journeys.
- Paid volunteer time off and donation matching program.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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