Director, Finance Claims overseeing financial performance and budget management for Intact Insurance. Managing a team while driving strategic initiatives and efficiency in claims operations.
Responsibilities
Own the overall financial plan and guide the leadership management team on the financial performance of the business.
Maintain a financial and operational modelling framework in an environment with constant change and scaling business.
Drive changes by ensuring continuous improvements of our processes and business partnership.
Conduct complex data analysis to identify key optimization opportunities that impact the performance of the business.
Establish and implement operational policies and controls to improve transparency and performance of the business unit.
Lead a budget of over $800M by partnering with the operations, quantifying and understanding all initiatives, headwinds and tailwinds flowing through the plan.
Monitor budget objectives, detecting & actioning on material trends & variances.
Reforecast and constantly improve our projections of how the claims operations are performing and trending.
Define and own key success and operational metrics, prepare user-friendly dashboards & scorecards on the performance of our business.
Lead and enhance the cost per claim analysis that measures the productivity of our operations.
Be a key driver of the change by building strong analysis & monitoring of our Claims Evolution Plan.
Have an overall view on all the efficiency gains impacting our plan, ensuring that there are no duplications or cannibalisation.
Ensure that all those benefits are aligned with the budget and the operational planners.
Manage the business plan and promote the business vision within the operations, working closely with the management group & keeping them accountable for their LAE savings.
Keep the executive informed of the progress of our Claims Evolution Plan and its impact on our results.
Coordinate with internal stakeholders (legal, internal audit, corporate finance, tax, projects…) to ensure compliance with corporate policies and federal/local requirements.
Prepare ad hoc reports by collecting, analyzing and summarizing various information and trends.
Actively participate in the conclusion of contract with suppliers and partners, developing high-performing relationships that impact positively on our customers and staff.
Own the management of our fleet, composed of over 900 vehicles.
Ensure that fleet policies and executive policies allow for the best employee experience, while executing on our climate strategy.
Oversee the Projects & Controls and Finance Support teams which provide support for specific initiatives, drive efficiency and simplification of processes, ensure robust controls are in place, and execute centralized transactions.
Requirements
Bachelor’s degree in business administration, Finance or Economics, an important asset or any combination of equivalent education and experience
Strong financial and data driven acumen – is required
Professional designation: CPA, CFA, MBA or MSc – is required
Minimum 10-year experience managing large budgets and multiple projects – is required
Minimum 5-years leading and managing high-performing professionals, including people managers – is required
Excellent strategic communication skills; comfort in presenting to senior management
Strong ability & political sense to influence various level of management
Ability to make strategic decisions independently and collaboratively with various business units
Outstanding skills in negotiating, driving engagement, and developing strategic working relationships
Ability to create shared vision for several different business teams, with jointly owned goals and metrics
Exceptional project management skills, with the ability to juggle competing priorities & connect the dots
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
Benefits
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
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