Cloud Operations Lead designing and implementing enterprise - grade solutions at AHEAD to enable digital transformation for clients. Collaborating with stakeholders and delivering high - quality engineering solutions in a hybrid environment.
About the role
- Messaging Operations Manager focusing on pricing and vendor management for messaging products. Driving operational efficiency and enhancing deal execution within the Revenue Operations team.
Responsibilities
- Lead pricing checks and negotiate special pricing with SMS and WhatsApp vendors.
- Secure competitive pricing from vendors, ensuring profitability and operational efficiency.
- Work closely with the sales team to collaborate on pricing, deal structuring, and contract terms.
- Manage vendor relationships to maintain favorable terms and high service levels.
- Support the Revenue Operations team in driving profitability and optimizing deal execution.
- Ensure compliance with internal booking policies and external regulations during deal structuring.
- Collaborate with sales teams and other key stakeholders to ensure smooth deal execution.
- Assist in onboarding new sales reps and providing training on quoting tools and CRM systems.
- Implement and manage dashboards or reporting tools to monitor deal performance, pricing efficiency, and vendor relationships.
- Drive process improvements that enhance the team’s scalability and efficiency.
- Monitor key metrics related to pricing performance, deal closure rates, and vendor management.
- Analyze market trends to ensure that pricing remains competitive across different regions.
- Provide insights on SMS and WhatsApp pricing dynamics to inform strategic decisions.
- Stay up to date on industry benchmarks to ensure Insider One maintains its competitive edge.
Requirements
- 2-8 years of experience in deal desk operations, pricing, or related areas.
- Strong negotiation and people skills with a proven track record of vendor management.
- Familiarity with CRM systems and quoting tools.
- Experience with messaging and WhatsApp products is a plus.
- Exceptional organizational skills and attention to detail.
- Ability to work cross-functionally and manage multiple stakeholders.
- Comfortable in a fast-paced environment, capable of managing tight deadlines.
Benefits
- Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
- Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
- Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
- Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
- Help build the team you want to work with and enjoy rewarding referral bonuses.
- Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
- From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
Job title
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Degree requirement
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