Security Solutions Architect developing consultative solution designs at Verinext, a technology solutions provider. Engaging with customers across various sectors to optimize technology investments.
About the role
- Solution Engineer focusing on creating technical solutions for customer needs at Infobip. Engaging with clients to enhance their business outcomes through innovative technology solutions.
Responsibilities
- Deeply understand the customers’ businesses, knowing exactly which of our solutions and products can help them evolve their business
- Advise customers on best practices in the industry to improve their business outcomes
- Continuously identify and design new and innovative solutions to meet customers’ business needs
- Collect the technical requirements and design complex technical solutions and service integration plans.
- Handle technical and security questionnaires.
- Conduct captivating demos and POCs
- Conduct scoping exercises and provide service quote estimation
- Implement solutions for new and existing customers
- Deliver comprehensive and precise technical documentation
- Configure/customize complex Infobip solutions to meet customer’s business requirements
- Ensure all projects are delivered on time, within scope and budget, and exceeding customer expectations.
- Conduct consulting and solution enablement sessions for customers and document with meeting minutes summaries.
- Create conversational workflows and strategies (natural dialog flows, wireframes and templates) for Answers and other Infobip products
- Contribute to internal initiatives and focus on continuous development
- Document solutions and best practices and share them within the department (e.g. through active participation in the Community of Practice).
- Have an in-depth overview of market feature requirements and provide feedback to steer the development of products’ features
- Mentor junior team members and newcomers
- Maintain a comprehensive understanding of Infobip's products and solutions, both technically and commercially, staying updated on changes and upgrades.
Requirements
- Minimum 3 years of strong, related experience that has developed your expertise in pre-sales, tech sales, system integrations, or similar role
- Understanding of cloud technologies and SaaS/CPaaS models
- Previous experience in the telecommunications industry is preferred
- Familiarity with JavaScript
- Ability to work in a fast-paced and dynamic environment
- Excellent communication skills in English are required; knowledge of Italian is considered a strong advantage.
Benefits
- Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
- Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
- ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
- Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
- Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
- Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
- International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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