Sales Development Representative at Eletive building and developing sales pipelines. Engaging in outreach and lead generation within a hybrid work environment.
About the role
- Sales Development Intern managing inbound leads at Infobip, responsible for qualifying and processing leads. Engaging with customers to identify needs and ensure appropriate follow-up.
Responsibilities
- Managing Inbound leads of the region (receiving leads, replying super-fast and setting up meetings with Account Executives (A and B) or Mid Market AEs (C)
- Take inbound phone calls, live chats, and respond to contact forms/inquiries to assess qualification of prospect or customers’ needs to the Infobip’s solutions
- Identify customer segment and vertical and/or need early in discussion to route properly to the respective squad
- Ensure proper qualification towards direct or indirect (partnership) business model
- Consistently meet response time SLAs to Inbound Leads
- Use class leading tools to verify information at both contact and account levels, completing any lead information gaps that may exist
- Responsible for updating the customer and prospect data base
- Act as a pre-sales development checkpoint to ensure that leads are ready and qualified for further engagement
- Work closely with colleagues to learn more about the Infobip platform and business development practices
- Build and maintain extensive knowledge of how Infobip solves business challenges
- Learn a disciplined, programmatic approach to campaign-based pipeline generation and marketing sales-ready lead qualification
- Work closely with the Marketing team to drive continuous improvement in lead quality, conversion rates and pipeline generated
- Provide ongoing feedback to the sales and marketing department for continuous process optimization
- Use and maintain the Salesforce for data quality
Requirements
- Recently completed a Bachelor’s degree in Business, Marketing, Communications, or related field
- Strong communication, organizational, and research skills
- Ability to respond quickly and professionally to inbound leads across phone, email, and chat
- Comfortable using or learning CRM and sales tools (e.g., Salesforce, Outreach)
- Strong attention to detail for accurate lead qualification and data management
- Proactive and eager to learn about sales development and SaaS/tech environments
Benefits
- Flexible work arrangements
- Employee Stock Ownership Plan (ESOP)
- Competitive salary and rewards
- Time off when it matters most
- Internal mobility, mentorship, and global opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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