Case Manager (RN) providing professional nursing care in home and alternate - site settings for Duke HomeCare & Hospice. Collaborating with healthcare teams to evaluate and implement patient care plans.
About the role
- IT Service Manager overseeing IT service delivery and liaising with stakeholders for organizational goals. Building relationships and driving performance improvements in IT operations for Celestica.
Responsibilities
- Provide governance over IT service delivery and service level management
- Liaises with stakeholders to understand problems and opportunities and recommends solutions to enable the achievement of organizational goals
- Builds exceptional relationships with business partners and internal stakeholders
- Monitor, track and report on SLA and KPI performance of the various service delivery teams for management reviews
- Identify, analyze, and interpret trends or patterns in complex data sets to unveil deeper issues, insights and opportunities for better service delivery and management
- Conduct periodic business review meetings with service provider to drive performance achievements
- Work with service partners/providers, internal and external, on continuous improvement initiatives to achieve better service outcome
- Participate and assists in ITSM processes to augment the service management teams in various capacities as may be called upon
Requirements
- 7 to 10 years of relevant experience in IT industry or IT operations
- Strong knowledge in the inner workings of IT Operations and Service Management
- ITIL certifications and ServiceNow experience will be strong advantages
- Technical proficiency gained through education and/or business experience
- Possess excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Understand and can explain to others the core processes involved in their area of support
- Adept with communication, good presentation and documentation skills and ability to utilize visualization tools and methods
- Independent, savvy and possess good ability to understand the leadership/management's thought process
- Ability to influence and drive problem resolutions
- In-depth collaboration and teamwork skills
Benefits
- Special arrangements can be made for candidates who need it throughout the hiring process
- Equal opportunity employer
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Incident Manager responsible for proactive support and resolution management for Comcast Business clients. Collaborating with technical teams to ensure timely resolution of customer issues while maintaining strong communication.
Retail Media Manager responsible for retail search strategy and coordination with agencies. Working at McCormick's Global Headquarters in Hunt Valley, Maryland.
Manager of On Premise Business Development driving case sales and profitability for Coca - Cola UNITED. Building customer relationships, managing accounts, and executing pricing strategies.
Gerente de Negócios managing financial performance, team leadership, and strategic alignment for Talentos Assessoria em RH e Psicologia in São João da Boa Vista.
Culinary Manager responsible for food production planning and supervision at Aramark. Ensuring quality and safety standards while managing team and client expectations.
Food Service Manager overseeing dining operations at Riverbend Maximum Security Facility. Engaging team members and ensuring compliance with safety and sanitation standards.
Food Service Manager at Aramark overseeing dining operations and developing dining solutions. Engaging team members and ensuring safety and sanitation standards are met in a food service environment.
Catering Services Manager at Aramark overseeing catering solutions and special events delivery. Ensures quality and customer satisfaction while managing catering teams and operations.
Food Service Manager overseeing daily food production and kitchen staff in a secure correctional facility. Ensuring compliance with food safety and service regulations while managing costs and inventory.