Account Co - ordinator & ProfSoft Administrator handling data and reports to ensure smooth operations. Supporting HR and Finance teams with administrative tasks in Cape Town.
About the role
- Community Supports Program Administrator at IEHP providing strategic guidance and operational oversight for healthcare programs. Managing initiatives, ensuring compliance, and optimizing provider performance for member outcomes.
Responsibilities
- Provides strategic guidance, operational oversight, and programmatic expertise for Community Supports initiatives.
- Responsible for managing complex programs, leading cross-functional initiatives, ensuring regulatory compliance, and optimizing provider performance to improve member outcomes.
- Serves as a subject matter expert and key liaison between internal departments, provider partners, and external stakeholders.
Requirements
- A minimum of five (5) years of progressively responsible experience in healthcare program management, population health, or Community Supports-related services
- Demonstrated experience with CalAIM Community Supports, Medicaid managed care, or social services programs
- Application experience of standard Project Management Practices
- Master’s degree from an accredited institution required
- In lieu of a Master’s degree, a relevant certification (i.e., PMP, PgMP, CBAP or PMI‐PBA) and a bachelor’s degree from an accredited institution is required
- Valid California Driver’s License preferred
- Advanced knowledge and understanding in the following areas: Developing plans with project management and cross-organization coordination
- Key operational information and key organizational tactical / strategic information through the effective implementation of data initiatives
- Data Initiatives including data trending analyses, data profiling, data mining, data analysis, and promoting a data-aware culture throughout an organization
- Understanding and sensitivity to a multi-cultural environment and community
- Healthcare regulations, contracts, and compliance requirements
- Strong interpersonal skills, strong project management skills, and strong issue management skills.
- Microcomputer applications: spreadsheet, database, and word processing
- Must have excellent writing, interpersonal communication, and organizational skills.
Benefits
- Competitive salary
- State of the art fitness center on-site
- Medical Insurance with Dental and Vision
- Life, short-term, and long-term disability options
- Career advancement opportunities and professional development
- Wellness programs that promote a healthy work-life balance
- Flexible Spending Account – Health Care/Childcare
- CalPERS retirement 457(b) option with a contribution match
- Paid life insurance for employees
- Pet care insurance
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