Operations Specialist managing operational delivery for partner practices in healthcare. Ensuring workflows run smoothly and collaborating with cross - functional teams for operational insights.
About the role
- Third Party Site Coordinator responsible for operations and support for over $400 million in shipments at ICL. Overseeing policies, procedures, and customer interactions in a hybrid work environment.
Responsibilities
- Collect data for key performance indicators.
- Maintain records in compliance with ICL records retention policy while keeping accurate records for ICL internal and external audits.
- Inventory management and monthly inventory reconciliation.
- Create and coordinate stock transfer orders between Third Party sites and ICL Plant locations.
- Support and participate in Third Party site audit process, budget process, and cost control at 3rd party locations.
- Interact with the business, sales, and customer service teams regarding Third Party site issues while also investigate customer complaints to develop corrective actions with sites.
- Provide training to Third party sites as necessary.
- Support the implementation and ongoing enforcement of Responsible Care and other ICL programs.
- Special project implementation including but not limited to cost savings, process improvements, and procedure documentation.
- Update the SharePoint site and other document management systems.
Requirements
- High School Diploma or GED required.
- 3+ years of related experience.
- SAP or related ERP experience.
- Proficiency in Microsoft applications including Excel and PowerPoint.
- Adaptable team player with strong organizational, time management, and problem-solving skills.
- Ability to contribute process improvements to help simplify job tasks and challenge the status quo.
- Strong written, verbal, and interpersonal skills with the ability to function independently and/or in a team environment.
- Fluency in English verbal and written communications.
- Ability to travel both domestically and internationally less than 10% of the time.
- Availability to be on call after normal business hours as shipments and orders come up. This will include occasional weekends as needed.
- Ability to be a self-starter
- Inventory management accuracy is a must in all third-party roles.
Benefits
- Competitive pay
- Medical, dental, vision, and life benefits that start quickly – the first of the month after hire.
- Wellness Incentive Program to lower your health insurance cost
- Inclusive benefits for growing families, covering fertility, adoption, and parental leave
- Generous Leave and FMLA policies
- Tax-advantaged health savings and spending accounts (when applicable)
- Prescription program that provides most generic maintenance medications at no cost (including Insulin products)
- 401k eligibility from day one of employment with a generous company matching contribution.
- 100% vested after one year of service
- Crisis assistance available to support employees during unforeseen circumstances
- Employee Assistance Program that includes comprehensive mental health support for you and your household family members
- Student Loan Assistance
- Business travel reward points are eligible for personal use
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation
- Free membership to a program that offers various discounts for travel, entertainment, groceries, and much more
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