Commercial / Bid Manager leading the bid process for SaaS solutions that transform aviation refuelling operations. Responsible for managing proposals and coordinating with multiple internal teams.
Responsibilities
Manage and coordinate all aspects of the bid response lifecycle, including Requests for Proposal (RFPs), Invitations to Tender (ITTs), Requests for Information (RFIs), and proactive proposals.
Create, edit, and curate high-quality, compelling, and compliant proposal documents, presentations, and supporting materials that clearly articulate the SaaS solution's value proposition and competitive advantage.
Work cross-functionally with Sales, Product, Legal, Finance, Technical, and Implementation teams to gather inputs, ensure accuracy, and align the bid strategy with internal capabilities and client needs.
Collaborate with Finance and Sales leadership to define and model profitable and competitive pricing strategies for complex deals, considering subscription tiers, professional services, and usage models typical in a SaaS environment.
Identify, assess, and mitigate commercial, legal, and operational risks associated with bids and contracts, especially concerning service level agreements (SLAs) and data security requirements.
Work closely with Legal counsel to review, draft, and negotiate key commercial terms, including contracts, master service agreements (MSAs), and statements of work (SOWs), ensuring favorable terms for the company.
Assist the Sales team in structuring complex, multi-year subscription deals and managing associated financial models.
Maintain and continuously improve a centralised library of reusable bid content (e.g., standard answers, case studies, company information, legal boilerplate) specific to the SaaS product.
Conduct thorough post-bid reviews, win/loss analyses, and lessons learned sessions to continually improve the quality and effectiveness of future bid submissions.
Requirements
Minimum of 5+ years of progressive experience in a Bid Management, Commercial Management, or related role, preferably within the Software/SaaS/Technology sector
Deep understanding of the SaaS business model, including recurring revenue, subscription pricing, professional services and common contract structures (MSAs, SOWs, SLAs)
Proven ability to manage complex, multi-faceted projects (bids) under tight deadlines
Exceptional written and verbal communication skills, with a demonstrable ability to synthesize technical information into clear, persuasive, and commercially focused narratives
Basic understanding of commercial law relevant to software licensing and service provision.
Benefits
5% pension contribution
25 days holiday per annum in addition to UK bank holidays; with the option to buy/sell an additional 5 days per year
Private health insurance and health care cash plan
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