Drive the renewal lifecycle for Genesys Cloud customer accounts, focusing on retention and revenue growth. Collaborate cross - functionally to ensure customer success and satisfaction.
About the role
- Delivery Manager overseeing project success and client relationships for FSP consultancy specializing in Digital, Security, and AI solutions. Leading project ownership and collaborative client engagement in a dynamic environment.
Responsibilities
- Project leadership - ownership of projects from inception to successful delivery, orchestrating every stage, using right-fit methodologies
- Effective planning – demonstrate the ability to plan & consult on best approach/practice supporting effective utilisation of resources to ensure maximum efficiency and output
- Collaborative client relationships - engage closely with clients ensuring a collaborative and tailored approach that exceeds expectations
- Client engagement and growth - proactively identify new client opportunities that drive mutual success
- Budget management - demonstrate astute budget management to ensure projects deliver to cost
- Proactive risk management - effective Risk, Issue, Assumption, and Dependency Management, proactively identifying and mitigating challenges to ensure project success and resilience
Requirements
- Proven track record of managing projects across diverse industries
- Confident in budget management of projects
- Understanding of a wide range of project types, where technology plays a critical role
- Experienced in managing and engaging with senior stakeholders
- Experience of managing multi-disciplinary project teams, fostering collaboration, and maximizing the collective strengths of teams
- Understanding and appreciation of change management and its importance within project delivery
- Strong grasp of risk management principles
- Knowledge of project management methodologies and best practices
- Project Management Professional (PMP) / PRINCE II certification (Preferred)
- Experience working in a consulting or professional services organisation
Benefits
- A collaborative and supportive environment in which you can grow and develop your career
- The tools and opportunity to do work you can be proud of
- A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
- Hybrid working – we empower you to make smart choices about when and where to work to achieve great results
- Industry leading coaching and mentoring
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Manager, Solutions Delivery managing enterprise IT systems and commercial technology platforms for Abbott. Leading cross - functional IT initiatives and ensuring alignment with business strategy and operational excellence.
Technology, Tools & Processes Manager leading engineering teams at Boeing. Overseeing technology strategy, processes, and project management for flight test engineering.
General Manager logistics overseeing efficient warehouse operations at GXO, ensuring high standards of productivity and safety as part of a global supply chain solution.
Leitender Techniker für Telekommunikationsnetze bei 2W - COM GmbH in Isernhagen. Verantwortung für Projektleitung und fachliche Ansprechpartnerrolle in einem innovativen Unternehmen.
MGRP Manager IT - Strategieberatung providing consulting for IT strategy and solutions development. Leading a team while driving client relationships and business development efforts.
Foster Care Case Manager at LFCS providing child welfare services and case management support. Building relationships with families and ensuring client records are maintained accurately.
Healthcare Facilities and Energy Manager overseeing energy consumption and Central Energy Plant operations. Relocation assistance available for multiple U.S. locations: Midland, Springfield, Potsdam, and Portland.
Healthcare Facilities and Energy Manager responsible for reviewing energy consumption and overseeing Central Energy Plant operations for multiple healthcare facilities. Relocation assistance available for selected locations in the US.
Commercial Manager in Environmental Services for Stantec overseeing negotiations and project delivery, mitigating financial risks through collaboration and excellence in contract management.