Hybrid Senior Manager, DevOps

at HUMAN&HUMAN

• Job title: Senior Manager, DevOps
• Job type: Full Time
• Experience level: Senior
• Salary: $140,000 - $150,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, Kubernetes
• Location requirements: Hybrid, New York City, United States

About the role

• Manage the DevOps team to deliver reliable internet-scale infrastructure at HUMAN Security. Solve problems related to fraud defense and enhance product capabilities for security researchers.

Responsibilities

• Work with engineering, product management, executive stakeholders, and your team to define and deliver plans that improve platform stability, manage costs, and meet customer SLOs
• Understand organizational strategy and goals, and help the team understand decision criteria so they can make prioritization decisions for their sprints and day-to-day work
• Use your experience to help the team with critical architectural and delivery decisions
• Guide the team in transitioning to Infrastructure as a Service from traditional cloud ops techniques
• Accelerate Product development for Engineering and Research teams by simplifying and reducing friction points in the software development lifecycle
• Define key performance indicators (KPIs) and metrics to measure the effectiveness and impact of the Media infrastructure and supporting FraudSensor and Mediaguard
• Hire and develop technical talent
• Foster a culture consistent with our brand, organizational values, user/customer focus, and passion for the web

Requirements

• Have experience with large-scale data platforms
• Experience managing strict low-latency requirements and SLAs
• Hands-on experience working with Kubernetes on-prem or with cloud-hosted solutions
• Deep technical expertise that allows you to contribute, as well as review the work of others
• Successfully built a team, defined its mission, and executed on its goals
• Good at giving and receiving feedback and providing coaching to the team
• Understand multiple Agile processes and apply them appropriately to help the team
• Have experience with bleeding-edge data platform capabilities
• You understand that DevOps is a culture and way of thinking
• You are a servant leader
• You reason from first principles and evaluate options rigorously
• You lead by example
• You are open, transparent, and work in tight collaboration with anyone
• You are naturally curious and passionate about learning and growing your skillset
• You have the ability, and more importantly, the passion to teach, coach, and mentor individuals and contribute frequently to educate the greater community
• You have both breadth and depth of software engineering expertise
• You have excellent verbal and written language skills, especially when talking about code and systems.

Benefits

• Comprehensive total rewards package for personal and professional development
• Well-being and learning stipends
• Flexible work options
• Dedicated time off