Surgical Services Administrative Specialist enhancing patient care through scheduling and administrative support. Join a leading healthcare system ensuring quality and efficient surgical services.
About the role
- Assistente Administrativo engaging in service provider credentialing and client management for Humânia's health programs. Supporting contractual operations and maintaining partner documentation.
Responsibilities
- Identify and credential service providers for contractual engagement to serve patients enrolled in the programs;
- Negotiate services and fees within established metrics, verify documentation, complete and monitor signed contracts with legal support;
- Manage relationships with the provider network, ensuring documentation remains valid and mandatory trainings are up to date;
- Support and monitor clinic billing processes when necessary;
- Create and keep partner records up to date in the credentialing system;
- Perform similar and/or related tasks;
- Respond to system tickets and requests according to SLA deadlines;
- Provide internal and external customer support via email and phone.
Requirements
- University degree completed or in progress (healthcare, administration, or related fields) is a plus;
- Experience in support, credentialing, or client relationship management is a plus;
- Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
Benefits
- Health insurance - taking care of what matters most: your health;
- Dental plan - caring for your smile is also part of it;
- Home office allowance - added comfort for remote work days;
- Meal allowance - convenience and quality for your daily needs;
- Transportation allowance - for worry-free commuting;
- Life insurance - security and protection for you and your family;
- Private pension plan - helping you plan your future;
- PPR (Results Participation Program);
- Viveo Health Center - convenient access to various in-person specialties and an online platform;
- Exclusive discounts at Mafra Especialidades store;
- TotalPass - wellness and fitness benefits;
- Exclusive partnerships and discounts for employees - for education, leisure and more.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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