About the role

  • HR Coordinator handling complex administrative tasks related to employee lifecycle at HUB International. Collaborating in a team-oriented HR environment for 20,000+ employees across North America.

Responsibilities

  • Process both complex and basic employee lifecycle transactions including new hires, job changes, terminations, leaves of absence, and employee status updates
  • Coordinate pre-boarding and onboarding logistics, such as background checks, new hire documentation, and systems access – including M&A
  • Support offboarding processes including exit interviews, logistics and system terminations
  • Enter and maintain accurate employee data in the HRIS (e.g., Workday, SAP SuccessFactors) system
  • Perform regular audits of employee records to ensure data accuracy and compliance
  • Respond to employee and manager inquiries via phone, email, or case management system (e.g., ServiceNow) related to HR policies, procedures, and systems
  • Assist in maintaining and updating HR SOPs, templates, and knowledge base articles
  • Onboard, train, and mentor (level 1 or junior) coordinators, providing regular feedback and professional development guidance

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or equivalent experience in related field preferred
  • 3-5+ years of experience in an HR administrative or coordinator role, preferably in a high-volume or shared services environment
  • Experience in insurance, financial services, or other highly regulated industries is an asset
  • Service-oriented mindset with a focus on employee experience
  • Strong organizational skills, decision making ability, attention to detail, and comfort with ambiguity
  • Excellent communication and interpersonal skills; customer service mindset
  • Comfortable working in a decentralized, multi-jurisdictional environment (U.S. and Canada)
  • Proficiency with HR systems (e.g., Workday, SAP, Oracle) and Microsoft Office Suite
  • Ability to handle confidential information with professionalism and discretion
  • Bilingual in English and French (if supporting Canadian employees) is a plus.

Benefits

  • health/dental/vision/life/disability insurance
  • FSA
  • HSA
  • 401(k) accounts
  • paid-time-off benefits such as vacation, sick, and personal days
  • eligible bonuses, equity and commissions for some positions

Job title

HR Coordinator

Job type

Experience level

Mid levelSenior

Salary

$65,000 - $70,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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