Modern Workplace Engagement Manager connecting IT with business departments at SEEBURGER. Focusing on technology adoption and user experience of Microsoft 365 tools.
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Hybrid Service Delivery Manager – Client Management
Posted 4 months ago
About the role
- Service Delivery Manager managing client services in a hybrid role at HPE. Responsible for overall business success of service segments and fostering relationships with stakeholders.
Responsibilities
- Responsible for the overall business success of a set of services, solutions, or a sub-set of the portfolio
- Establishes strategies and business plans to support business goals
- Manages and monitors performance of product and service business metrics (e.g., attach, penetration)
- Identifies and drives process improvements for services route to market
- Creating and foster a mutually beneficial relationship with Product Business Groups, Alliance partners, Services functional and support teams
- Assigns responsibilities, provides direction, leadership, and coaching
Requirements
- Typically 8+ years of experience in Service Business Management
- Established management background of high level individual contributors (leading teams)
- Typically first level and advanced level university degree
- High market knowledge
- Broad knowledge of competitive market dynamics, business models, business strategies and processes
- Skills in management of people and business relationships
- Knowledge in organizational design and planning
- Problem solving, managing individual and team productivity and dynamics
- Familiarity with financial reporting tools and ability to correctly design reports and interpret their output
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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