Director of Human Resources responsible for building a world-class HR workforce in Southeast Asia for Hilton. Leading HR operations and advising local market leadership teams in various SEA countries.
Responsibilities
Partner with operations to lead HR programs and services across SEA.
Provide leadership and consultation to local market leaders, fostering innovative and high-impact HR processes.
Drive local market talent strategy, resourcing plans, and HR objectives, ensuring team and management buy-in.
Ensure Hilton’s brand message and value proposition are communicated to all team members.
Manage HR-related legal and reputational risks in select SEA countries.
Responsible for activating the onboarding and culture playbook in the hotels.
Administer corporate salary and incentive programs in designated countries.
Ensure hotel operations adhere to HR policies and practices.
Offer key insights into market trends that may influence pre-opening activities or feasibility studies.
Support in-market workforce planning to ensure the right talent is in place.
Partner with the APAC HR Team to identify internal talents for recruitment.
Oversee the onboarding process to ensure new hires are well-integrated.
Work with the APAC Recruitment team to co-create and activate recruitment marketing campaigns.
Work with hotel DHR to establish a strong employee relations framework.
Implement and update policies and procedures that comply with local labor laws.
Collaborate with the respective CoEs and brand training team.
Requirements
Bachelor's degree or equivalent level of education.
At least 10 years of HR operational experience, including at least 3 years in a multi-unit leadership role.
Experience working for a multinational service-led company, preferably in a hospitality organization.
High degree of cultural agility and the ability to work well across different cultures.
Ability and enthusiasm to lead a team well in a multi-country matrix environment.
A natural change agent and champion for diversity, equity, and inclusion.
High level of coaching and mentoring skills.
Strong interpersonal and communication skills to positively influence Hilton’s partners and communicate effectively at all levels.
Demonstrated personal and professional integrity.
Benefits
Unique Hilton Benefits
Parental Assistance
Employee Recognition
Professional development opportunities
Job title
Director, Human Resources, Operations – South East Asia
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