Territory Manager handling sales and customer relations in the metals industry for TW Metals. Developing accounts and relationships within a specific geographic sales territory.
About the role
- Senior Account Manager managing client accounts within sports, focusing on relationship management and delivery excellence. Collaborating with the Managing Director to shape account strategy and growth initiatives.
Responsibilities
- Serve as the primary point of contact for assigned Sports clients, owning day-to-day relationships and overall account performance
- Managing 10-15 accounts approximately at one time
- Build and maintain strong client relationships and trust
- Lead client communications, including regular updates, reporting, and executive-ready presentations
- Develop a strong understanding of client business objectives, brand, and communication strategies
- Partner with the Managing Director to shape account strategy and identify growth opportunities
- Drive retention and organic growth within assigned accounts by expanding value and aligning solutions to client needs
- Support proposal development and present recommendations and solutions to client stakeholders
- Identify and develop new opportunities and collaborate with internal teams to scope and develop solutions
- Oversee execution of client programs, ensuring alignment with strategy, timelines, and quality expectations
- Coordinate cross-functional teams (archival, research, project management, creative, media, finance, billing)
- Set and manage client expectations while aligning internal resources and timelines
- Act as a final quality check on deliverables before client delivery
- Ensure projects are tracked and progressing efficiently in partnership with internal teams
- Identify risks and proactively address gaps and opportunities within accounts
- Develop clear account briefs and internal updates to ensure team alignment
- Ensure teams have the context and direction needed to execute successfully
Requirements
- Bachelor’s degree
- 3–6 years of experience in client service, account management, or program management
- Experience in agency, consulting, or client-facing environments
- Experience working with sports organizations, teams, or leagues (preferred)
- Strong communication and presentation skills
- Proven ability to manage client relationships and deliver programs
- Experience working cross-functionally
- Ability to influence without direct authority
Benefits
- Competitive Salary
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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