Account Manager for NFP's Personal Risk Group responsible for client account management and maintaining client relationships. Collaborating with advisors and handling renewals and marketing processes.
Responsibilities
Works proactively to maintain relationships with carrier and client contacts.
Lead client meetings for accounts assigned to them.
Responsible for managing the renewal and marketing process from start to finish.
Communicates directly with clients and carriers, in collaboration with the Account Executive or Advisor/Client Executive.
Creates and maintains client files in accordance with office procedures.
Responsible for keeping client policy records in the agency management system.
Servicing existing book of business; current book is approximately 400 accounts with 2M total premium.
Retention and rounding-out of book is required.
Requirements
More than 3 years of client service and Personal Risk/Affluent Personal Lines experience
Experience with California Fair Plan and working with short-term rental policies is a plus
EPIC agency management system experience preferred
HS Diploma or equivalent is required; additional education and/or related training is preferred
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