Vessel Performance Manager responsible for analyzing customer data and managing customer portfolios in the marine industry. Delivering presentations and advising on maintenance strategies while collaborating across teams.
Responsibilities
Analyzing customer data and presenting recommendations to customers
Managing a portfolio of customers and conducting regular performance reviews
Analyzing customer data, using advanced analytics, to interpret vessel performance KPI’s
Assessing vessels performance based on insights from multiple data sources
Delivering customer presentations in a structured and comprehensible manner
Providing advice on hull maintenance strategies and actions
Supporting and training sales in utilizing performance evidence to promote coatings
Requirements
University education such as Naval Architecture, Marine Engineering or experience with hull performance
Experience in using Data analysis to identify insights and recommendations
Good presentation skills and desire to work with cross functional teams with diversified backgrounds
Ideally an understanding of vessel operations, performance systems, biofouling growth or impact from hull coatings
General behavioral competencies most relevant for the job
Strong customer service orientation enjoying giving support to other stakeholders within the organization.
Strong presentation skills, able to deliver complex technical content
Thorough, disciplined and reliable with strong planning and follow up skills.
Analytical and with high quality orientation, eager to find and implement solutions.
Benefits
Opportunities for development in a growing global company
Support for a customer-centric approach and operational efficiency
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