About the role

Certified Lactation Counselor providing virtual and in-person lactation support to families in NYC. Advocating community engagement and expanding breastfeeding support services.

Responsibilities

Provide Virtual Lactation Counseling: Deliver high-quality, evidence-based virtual lactation support to families, addressing common breastfeeding challenges, providing guidance on infant feeding techniques, and offering resources tailored to each family's needs.
Community outreach: Develop and nurture relationships with community organizations, healthcare providers, and other key stakeholders to promote the program and increase awareness of available lactation support services.
Deliver in-person support & be required to travel: While the position is primarily virtual, occasional in-person support will be required, including traveling to various locations across NYC boroughs to conduct outreach, attend community events, and provide in-person lactation support as needed.
Education & Workshop Facilitation: Support and co-lead prenatal and postnatal breastfeeding education workshops for families, both virtually and in hybrid formats.
Documentation & Reporting: Maintain accurate records of client interactions and interventions in compliance with privacy regulations and organizational standards.
Systems Management: Use technology platforms effectively to track and manage referrals to streamline workflow process.

Required Certification: Certified Lactation Counselor (CLC) or Certified Breastfeeding Specialist (CBS)
Multilingual Required: Spanish, English
1-2 years of experience in lactation counseling preferred, ideally within diverse urban communities.
High school diploma or equivalent required; additional relevant education is a plus.
Commitment to IBCLC Pathway: Must be actively pursuing IBCLC certification, with the expectation to pass the IBCLC exam within 18 months of hire.
Proficient in virtual communication tools (e.g., Zoom) and documentation platforms.
Willingness to travel throughout NYC as necessary for community outreach and in-person support.
Strong communication and interpersonal skills, with a culturally responsive approach to serving diverse communities.
Ability to work independently while maintaining a collaborative team mindset.
Passionate about breastfeeding support and committed to fostering a supportive, empowering environment for families.

Hybrid Work Schedule.
Generous Paid Time Off and Holidays.
An attractive and comprehensive benefits package including Medical, Dental and Vision.
Flexible Spending Accounts and Commuter Benefits.
Company Paid Life Insurance and Disability Coverage.
403 (b) + employer matching and discretionary company contributions.
College Savings Plan.
Ongoing training and continuous opportunities for professional growth and development.