Managing a team of Account Managers focused on customer retention and account expansion in a hybrid work environment. Contributing to a supportive HR ecosystem with innovative financial solutions.
About the role
- Automotive Floorplan Portfolio Manager managing dealership financing at Westlake Flooring Company. Building client relationships, implementing sales strategies, and overseeing portfolio servicing.
Responsibilities
- Develop and implement sales strategies to acquire and retain dealer clients within the automotive sector.
- Build and maintain relationships with dealership owners and key decision-makers to understand their financing needs.
- Identify opportunities for portfolio growth by presenting financing solutions and promoting Westlake Flooring Company’s offerings.
- Conduct market research to remain competitive and align services with industry trends.
- Oversee the servicing of the automotive floorplan portfolio, ensuring high levels of customer satisfaction.
- Monitor account performance and proactively address any issues or concerns raised by clients.
- Collaborate with cross-functional teams to streamline processes and enhance customer experience.
- Provide training and support to dealerships on the use of financing solutions and services.
- Monitor dealership conditions and performance.
- Develop and maintain risk assessment models to evaluate dealership creditworthiness.
- Collaborate with internal teams to ensure compliance with company policies and regulatory requirements.
- Monitor the performance of the portfolio, including loan balances, dealer performance, and payment trends.
Requirements
- Bilingual (English, Spanish)
- Knowledge of the automotive industry (various sectors)
- Strong financial acumen with working knowledge of key financial tools and terminology
- Strong presentation, verbal, and written communication skills
- Strong interpersonal skills with ability to interact with clients, collaborate with internal team members, and external partners at various levels within the organization
- Strong time management skills with ability to manage deadlines
- Strong negotiation and collection skills
- Strong analytical and problem-solving skills
- Ability to work independently and in a remote environment
- Proficient in Excel, Word, PowerPoint, Outlook, and Teams
- BA/BS in related field and 3 years of related experience; or an equivalent combination of education and work-related experience
- 2+ years related experience in finance, sales, account management and/or collections required.
Benefits
- Medical, Dental, and Vision benefits
- Life Insurance and Long-term disability plans
- Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
- Wellness Programs
- Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
- Career Path Opportunities
- Discounts on Parks, Museums, Movie Tickets, and Attractions
- Annual Flu Shot
- Paid Vacations Days
- Paid Sick days
- Paid holidays
- Gym (available in our Los Angeles, CA & Dallas, TX office)
- Rental Car Discounts
- Dell Member Purchase Program
- UKG Wallet
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