Reverse Engineer at Teller building APIs for connecting apps to users' financial accounts. Help crack mobile banking applications for seamless bank integrations.
About the role
- Forward Deployed Engineer facilitating customer-facing technical engagements to enhance usability for HackerRank's platform. Collaborating with clients alongside cross-functional internal teams in New York City.
Responsibilities
- Lead customer-facing engagements, including discovery, pilots, and demos, acting as the primary technical voice in front of prospects and customers.
- Partner onsite with customers, engineers, recruiters, and business leaders to uncover developer needs, listen with empathy, and shape practical, goal-driven solutions.
- Keep customer projects on track through disciplined execution and proactive updates.
- Use the right tools, including AI when useful, to deliver faster, more reliable outcomes that strengthen HackerRank’s customer experience.
- Collaborate with Product, Engineering, and GTM teams to elevate the voice of the customer.
Requirements
- A customer-facing technical lead with enough full-stack depth to configure, debug, and explain web applications, integrations, and generate API scripts as needed (Ruby or Python)
- Confident leading conversations onsite with prospects and enterprise customers while gathering requirements, shaping technical approaches, and delivering results that drive measurable impact
- A clear communicator who can go deep with engineers or simplify for non-technical crowds
- A strong operator who plans, executes, and follows through, keeping projects organized
- You lead with empathy, energy, and a problem-solver’s mindset.
- Experience as a software, solutions, or sales engineer working with HR tech, ATS platforms, IDEs, developer tools, API-first or integration-heavy systems.
- A track record of seeing projects through from scoping to delivery, balancing customer needs with technical tradeoffs.
Benefits
- target 10% annual bonus tied to individual and company performance
- equity (stock options)
- comprehensive package of cash and non-cash benefits
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