Manager - Business Operations leading presales efforts and AI/automation initiatives at Datacom. Championing process improvements across teams to enhance delivery in managed services.
About the role
- Business Operations Lead ensuring operational efficiency at Motors & Cazoo. Collaborating with leadership to enhance project visibility and accountability.
Responsibilities
- This role is accountable for driving adoption and outcomes, rather than owning underlying tools or systems directly.
- Maintain a clear, up-to-date view of all key company initiatives.
- Ensure every initiative has strong fundamentals: clear ownership, defined scope, milestones, and success metrics.
- Track progress consistently and follow up to maintain momentum and accountability.
- Identify and escalate risks, blockers, and slipping timelines early.
- Raise the standard of project management across the business.
- Support the Chief of Staff in running planning and reporting cycles for Objectives, Key Results (OKRs), and Quarterly Business Reviews (QBRs).
- Track actions and decisions from leadership forums to ensure follow-through.
- Act as a central point of truth for what’s happening across the business.
Requirements
- Experience in strategy, operations, project management, consulting, or a Chief of Staff (CoS) environment.
- Experience running OKRs or structured planning cycles.
- Strong analytical and organisational skills.
- Comfortable working across teams without formal authority.
- High follow-through.
- Calm under ambiguity.
- High curiosity.
- Highly collaborative, with a low-ego, team-first approach.
- Track record in a stabilisation or transformation environment.
Benefits
- Fair Pay: We benchmark every role using Ravio and run annual performance and pay reviews to ensure we’re always competitive in the market.
- We win when you win: Our annual bonus (paid in March) is a 50/50 split: half is driven by your personal impact, and half is powered by our collective company success.
- Serious future commitment: We more than match your commitment to the future, when you contribute 6% , we put in 9%, taking your total up to 15% of your base salary.
- Make an Impact Awards: Quarterly value-led awards with cash prizes and a £1,000 team experience on offer.
- Referral Bonus: Recommend a colleague, get £2,000.
- Time Off: 25 days (Plus Bank Holidays) to start. We reward loyalty: +2 days after 2 years, plus an extra day for every year after (reaching a 30-day max).
- The Best of Both: Hybrid setup - we gather at our Richmond riverside office every Tuesday & Wednesday for collaboration; the rest is up to you.
- Family First: Maternity/Pregnant Parent Leave: 20 weeks at 100% pay,. Paternity/Non-birth Parent Leave: 12 weeks at 100% pay.
- Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you.
- AXA Private Healthcare: High-level coverage for you, partners, and dependents—including pre-existing conditions.
- Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care.
- Private GP: 24/7 digital access via Help@Hand.
- Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life.
- Life Assurance: 4x basic salary covered by Unum.
- Specialist Support: Free counseling and menopause/fertility support via Peppy.
- Upskill Budget: Every manager has a dedicated budget for your specific role development.
- Leadership Track: Custom training programs designed for our current managers.
- Tech Choice: Your choice of a MacBook or Windows laptop.
- Perks@Work: Discounts at over 30,000 retailers and entertainment venues.
Job title
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