Order Operations Specialist managing compliance and operational excellence for sales teams at Smartsheet. Analyzing complex deals and collaborating with cross - functional teams in a multinational environment.
About the role
- Lead cross-functional teams to enhance retention and growth strategies for Gartner’s largest clients. Oversee strategic initiatives and collaborate with senior leaders across the organization.
Responsibilities
- Lead cross-functionally to improve retention and growth within Gartner’s largest, most strategic accounts
- Lead a team of GRP associates focused on Global Accounts
- Coaching them to mitigate risk and support channel growth by aligning best-practice retention and growth plays to complex account scenarios
- Lead strategic projects and initiatives, with insights to the Operating Committee
- Influence senior leaders within Gartner, with regular interactions across Sales, Service, Conferences, Product and other business units
- Challenge team to innovate client-facing processes, deliverables, and advise on successful strategies to influence account team actions
Requirements
- Bachelors required, MBA or master’s degree preferred.
- 10+ years relevant business experience including successfully leading strategic transformation initiatives
- 4+ Business Transformation experience working with senior executives
- Previous leadership experience
- Strong connector of people, concepts, and applications.
- High energy and highly motivated individual; goal and results oriented
- Comfortable navigating ambiguity, driving clarity, and executing in a fast-paced, dynamic environment.
- Demonstrated ability to partner with and influence senior executives
- Strong and effective communication skills; ability to present to senior leaders and peers clearly
Benefits
- Annual bonus plan based on company and individual performance
- Uncapped sales incentive plan
- Generous PTO
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- World-class benefits
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