Program Manager driving technology focused programs within Gartner's Research Engagement Services team. Collaborating with senior management and cross-functional teams to achieve business objectives.
Responsibilities
Take ownership and define, deliver and manage technology focused programs on a global basis
Support achievement of business objectives and goals
Partner & collaborate with senior Strategy and Operations colleagues, technology partners & other business units
Act as Product Owner for technology supporting client interactions
Collaborate closely with a team of product managers, engineers, analysts and operations specialists
Demonstrate effective process management through process design, execution and service excellence
Provide thought leadership on appropriateness of tools and processes to deliver program goals
Design and deliver program communications and presentations to all management levels
Maintain an excellent understanding of process and technology areas supported
Foster excellent program management and advance standard methodologies
Requirements
Bachelor’s Degree or higher or equivalent experience
6-10 years’ experience supporting content, strategy or product and/or product strategy and programs within a large, complex global organization
Preferred process and program management certifications such as PMP, Certified Scrum Master, Certified Scrum Product Owner, Lean, Six Sigma
Experience with release planning, authoring requirements, writing user stories, defining acceptance criteria
5+ years successful project management experience involving implementation of large strategic projects
Advanced skill in product development, project management and business analysis tools: Microsoft Project, Visio, Excel, Jira, Confluence
Demonstrated track record of successful business analysis, design and management of optimized processes, projects, and programs in a complex global environment
Excellent negotiation, influencing, collaboration, communication, and presentation skills
Benefits
Generous PTO
401k match up to $7,200 per year
Opportunity to purchase company stock at a discount
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