Client Manager responsible for maintaining commercial client accounts and managing relationships with insurance companies. Ensuring accurate documentation and proper communication within the agency and clients.
About the role
- Client Success Partner at Gartner managing relationships with clients and ensuring satisfaction and retention through effective engagement. Collaborating across teams to deliver value and maximize client success.
Responsibilities
- Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilization of their Gartner subscription, resulting in client satisfaction, retention, and growth
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers
- Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
- Conduct regular reviews of client book of business looking into performance and key client engagement metrics
Requirements
- 2+ years relevant professional and/or internship experience
- Bachelor’s or Master’s degree preferred
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Ability to use English (Reading, Writing and Speaking) at a Business or Native level
Benefits
- Highly competitive rewards & benefits package
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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