Support Engineer Microsoft managing and improving Windows client infrastructure for a leading IT service provider in Europe.
About the role
- IT Support Technician providing assistance in user environments and promoting best practices. Join a service team focused on digital transformation in a supportive workplace culture.
Responsibilities
- Qualifier les demandes utilisateurs et assurer leur prise en charge
- Mettre à jour la documentation et les procédures internes
- Intervenir sur l’environnement utilisateur et assurer l’escalade si nécessaire
- Contribuer au transfert de compétences au sein de l’équipe
- Promouvoir les bonnes pratiques de sécurité informatique
Requirements
- Expérience en tant que Technicien support informatique N1 d'au moins un an
- Connaissances dans l’environnement Windows (7,8,10,11)
- Connaissance des Outils bureautiques
- Expérience avec Active Directory
- Connaissances en protocoles réseaux (LAN, WAN, WIFI)
- Connaissances sur les outils ITSM
Benefits
- Carte SWILE (Tickets Restaurant, transports et CE)
- Mutuelle Groupe
- Participation Groupe
- Accompagnement RH
- Suivi managérial de proximité (Méthode Agile)
- Événements entreprise : Afterworks, Tech Meetups, soirées d’intégration, events sportifs, soirées gaming…
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Senior Support Engineer resolving complex technical issues at FintechOS. Collaborating with engineering teams and ensuring client satisfaction in a hybrid work environment.
IT Support Analyst delivering reliable IT support and ensuring excellent employee experiences at BetWarrior in Buenos Aires. Collaborating with teams to resolve issues and improve processes.
GG
Elektrotechniker providing technical support and remote service for packaging machines. First point of contact for customers on technical questions and remote service execution.
HK
Electronics technician providing technical support and remote services for packaging machines. Engaging with international clients and collaborating across departments at GARANT in Germany.
Technical Support Engineer providing customer support in cybersecurity solutions. Working with customers to resolve issues, enhance product features, and educate users on products.
Field Applications Engineer providing technical support and customer service in a fast - paced technical environment. Troubleshooting hardware and software issues for a global service network.
Providing analytical support and systems administration for Treasury operations at GM Financial. Involves project leadership, vendor liaison, and mentoring entry - level team members.
Graduate Technical Analyst role at BearingPoint focusing on technology and data solutions for clients. Collaborating with teams and gaining exposure to various technologies in a hybrid work environment.
IT Support Analyst providing technical support via phone, chat, and in person to employees. Ensuring the proper functioning of IT resources and user experience.