Manager overseeing health insurance teams at Hélium, part of the Audeo group. Leading performance and supporting team development in health insurance management.
Responsibilities
Participate in planning and organizing the team’s management and phone operations
Drive the team’s activity with a focus on anticipation and performance
Manage your area of activity in collaboration with managerial teams (Managers, Team Leaders, Points of Contact, Trainers)
Analyze incidents, monitor them and participate in their resolution
Support claims handlers on complex situations
Requirements
Demonstrated experience in management
Strong interest in the role and transferable skills
Benefits
Manage a team of around ten employees
Internal and external training (Management)
Onboarding program
Partial remote work (2 days per week)
Adapted and adjustable workstation (dual monitors, ergonomic chair, office equipment), suitable for candidates with RQTH (officially recognized disability status)
Profit-sharing and participation with a company savings plan
Active Employee Representative Committee (CSE)
Active QVCT program (wellbeing and working conditions: sports, workshops, conferences...)
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