Lead Account Management Team at renowned SaaS company providing cloud - based POS solutions. Drive retention, growth, and process optimization for improved client relationships in Germany.
About the role
- Account Coordinator handling administrative tasks for Gravie employer clients. Collaborating with various teams to ensure smooth operations and client satisfaction.
Responsibilities
- Manage ongoing administrative tasks for Gravie employer clients
- Ensure client forms are complete and accurate
- Request and produce quote and rate renewals
- Engage in financial issues and resolutions
- Provide accurate answers to employer clients’ questions
- Ensure employer-facing document updates are made
- File e-contracts and business documents
- Maintain current and organized process guides
Requirements
- Strong attention to detail
- Great organizational skills
- Ability to manage multiple tasks and projects
- Positive perspective and proactive willingness
- Great time management skills and self-motivation
- Previous experience in administrative support or similar roles
- Demonstrated ability to work independently
- Track record of researching and solving problems
- Clear and effective phone and email communication
- Ability to work collaboratively within a team
- Experience with Microsoft Office applications, Mac computers, and Google Workspace
Benefits
- Alternative medicine coverage
- Generous PTO
- Up to 16 weeks paid parental leave
- Paid holidays
- 401k program
- Transportation perks
- Education reimbursement
- Paid paw-ternity leave
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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