Sales Associate managing customer experiences and inventory at Grainger to maximize sales opportunities and assist customers in person and through various communication channels.
Responsibilities
Manage the entire customer experience
Look for ways to maximize sales opportunities and encourage customer loyalty
Adapt communication style to differing audiences in email, over phone, or in person
Pick, prepare, and stage will call orders/shipping product
Prepare customer backorders and put away other stock received
Help with merchandising and perform showroom replenishment
Perform inventory counts
Learn and easily navigate through different computer systems for customer-facing and warehouse activities
Perform housekeeping tasks to ensure branch appearance meets Grainger standards
Requirements
Flexibility to work any time within branch hours of operation
Will safely lift up to 50 pounds unassisted and heavier loads with assistance
Learn and operate powered industrial equipment
Benefits
Medical, dental, vision, and life insurance plans with coverage starting on day one
18 paid time off (PTO) days annually for full-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents
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