Engineering Manager leading the Customer Information Management team at Grainger. Delivering scalable address services and mentoring software engineers for effective project execution.
Responsibilities
Own the end-to-end delivery and reliability of address standardization, validation, and enrichment services.
Provide guidance and leadership to Software Engineers, helping define their roles responsibilities, and expectations.
Support career development through regular feedback, goal setting, and performance management.
Ensure healthy team operations, including sustainable delivery, on-call practices, and incident response.
Act as a key partner to product and downstream engineering teams that consume address APIs.
Lead incident response, root cause analysis, and follow-through on preventative improvements.
Champion automation, monitoring, and observability across the platform.
Collaborate with Product Managers to align on product roadmaps and translate requirements into actionable strategies.
Promote continuous improvement in software development processes and workflows using metrics to guide decision-making.
Ensure adherence to established development standards, coding practices, and quality assurance processes.
Track and analyze metrics to monitor team effectiveness and quality outcomes.
Identify process inefficiencies or quality issues and implement improvement initiatives.
Serve as a point of contact for escalation related to the team’s projects and deliverables.
Requirements
Bachelor's Degree in Information Technology, Computer Science, or related field required
5+ years' experience in Software Engineering required
2+ years' experience leading developers required
Ability to manage Agile sprint teams, vendor relationships, on-shore/off-shore teams
Technical Knowledge in: Java & J2EE stack with basic Java frameworks (Spring, Hibernate, Spring Boot)
Web application front-end frameworks (React, NextJS)
CI/CD, automated testing, automated monitoring.
Containerization platform (Docker, Kubernetes, or OpenShift)
Cloud stack (AWS, Google Cloud Platform, Azure
Software security and basic vulnerabilities
Micro-services architecture
Event-streaming technologies (Kafka)
Familiarity with additional programming languages (Kotlin, Python)
Benefits
Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
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