IT Support and Digital Skills Assessor/Trainer role focuses on developing digital talent across Scotland. Assessing learners against SQA standards while managing individual caseloads in a hybrid setting.
Responsibilities
Assess learners in the workplace against recognised SQA standards for: Digital Applications SCQF 6, IT Support SCQF 6 & 8.
Manage own caseload of learners and employers across Scotland.
Support and mentor learners to build their technical skills and competencies.
Set individual targets aligned with learner capability and qualification timelines.
Monitor progress, identify challenges, and support learners to achieve their qualifications.
Maintain accurate candidate records in line with SQA and SDS requirements.
Use e-portfolio system to track learner progress and carry out remote assessments.
Attend standardisation meetings, maintain CPD, and follow centre policies and procedures.
Carry out regular contact and on-site visits with learners and employers.
Travel to customer premises as required.
Requirements
Occupational experience in Digital Skills and the use of software packages.
Experience working in IT support roles.
Strong proficiency in Microsoft Office and digital systems.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to manage a busy, target-driven workload.
A full UK driving licence and access to a vehicle.
A recognised Assessor Award (e.g., L&D9DI) — but not essential, as full training is provided.
Benefits
Competitive basic salary.
Excellent rewards package.
Company pension scheme.
Laptop provided.
Ongoing training, development, and clear progression opportunities.
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