Change Management Lead for autonomous vehicle data collection operations at GM. Leading complex, cross-functional operational changes to ensure data quality and safety.
Responsibilities
Lead end-to-end change management for autonomous vehicle data collection operations, including workflow changes, tooling updates, documentation changes, training releases, and quality or safety impacts.
Independently assess change scope, operational risk, and readiness requirements for complex, non-standard changes.
Translate technical and product changes into clear operational execution plans aligned to data quality and safety objectives.
Drive cross-functional alignment across Product, Engineering, Operations, Safety, and Training teams without direct authority.
Facilitate structured change reviews and readiness discussions, using data and analysis to influence decisions and resolve conflicting perspectives.
Ensure all operational readiness criteria are met prior to deployment, including documentation approval, training readiness, quality review, and communications.
Coordinate deployment of changes into live AV data collection environments and verify successful implementation.
Monitor post-deployment outcomes and identify operational issues, unintended impacts, or required corrective actions.
Maintain audit-ready records of change decisions, approvals, execution status, and outcomes.
Identify gaps or inefficiencies in change execution processes and propose improvements.
Serve as a mentor and resource to less-experienced team members on change execution and operational readiness.
Requirements
Bachelor’s degree or equivalent experience
Customer service experience with the ability to support and engage diverse stakeholders
Demonstrated ability to manage change and operate effectively in ambiguous environments
Ability to lead and facilitate workgroups and meetings
Ability to manage cross-functional discussions and ensure compliance requirements are met
Confidence to learn independently and work effectively in a hybrid or remote environment.
PMP certification and/or strong program management experience in complex, technical environments (preferred)
Knowledge of Engineering Change Management processes (preferred)
Knowledge of Global Program Launch processes (preferred)
Vehicle development process knowledge (preferred)
Knowledge of/or experience with Automated Driving technologies and execution (preferred)
Strong skills using computer software and applications (Microsoft-based tools) (preferred)
Strong sense of urgency with the ability to drive execution (preferred)
High level of analytical and problem-solving capabilities (preferred)
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