Customer Care Specialist providing excellent service and order processing for clients in Thailand. Collaborating with warehouse and resolving customer inquiries and complaints as the main contact point.
Responsibilities
Provide excellent service to all customers in Thailand
Order processing for daily operation and coordination of delivery with warehouse
Main contact point for customer accounts assigned
Responsible for order entry from receipt of order to delivery of goods
Facilitate customer complaints
Monthly follow up customers’ forecast
Requirements
Minimum 2 years Customer Service experience preferably in Chemical or FMCG.
Bachelor degree in any field
Knowledge MS office tools (Excel, Word, Power Point)
Familiar with SAP system
Fluent in English and Thai
Benefits
Excellent service to all customers in Thailand
Prompt & timely execution of customer orders & delivery
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