Operations and Customer Analyst providing insights that shape Taco Bell's international business. Conducting analysis, assessing findings, and reporting results across all business units.
About the role
- Leading a team to drive quality standards and operational excellence in biopharmaceuticals at Gilead Sciences. Managing quality agreements and fostering collaboration across quality processes in contract organizations.
Responsibilities
- Lead a team of Quality Professionals to drive strategy development and implementation of standardized communication, training and rollout of Gilead’s Quality standards.
- Manage quality agreements, coordinate quarterly management review metrics collection, annual product quality review.
- Define and align requirements and processes for contract organizations’ quality event management inclusive of deviation and investigation, corrective and preventative action, and change control.
- Successfully roll out Gilead’s Partner Collaboration Quality System module to Gilead’s contract organization global network.
- Key representative for Gilead’s Quality Transformation initiatives.
Requirements
- A BS in life sciences or a relevant business area with 12+ years of varied post-graduation experience in Pharmaceuticals, Biosciences or a related industry required OR MS with 10+ years of relevant experience OR PhD with 8+ years of relevant experience
- Experience leading cross-functional biopharma strategic initiatives.
- Experience leading business process mapping with a variety of stakeholders and SMEs.
- Experience with business process mapping tools such as Visio.
- Strong interpersonal skills and conflict resolution skills.
- Solid understanding of current industry, quality and compliance trends.
- Outstanding verbal and written communication skills with the ability to effectively interact with all levels within the organization.
Benefits
- company-sponsored medical, dental, vision, and life insurance plans*
- discretionary annual bonus
- discretionary stock-based long-term incentives (eligibility may vary based on role)
- paid time off
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