Service Designer focused on creating seamless digital experiences for customers while advancing the practice of Service Design across the Group. Seeking a proactive individual with strong problem - solving and relationship - building skills.
About the role
- Director of Commercial AI leading innovations and governance in cancer therapies. Collaborating with teams to frame AI opportunities and drive impactful initiatives.
Responsibilities
- Support Kite’s commercial strategy and governance for AI initiatives
- Identify and frame AI opportunities, outlining business objectives, feasibility, expected value, data needs, and success metrics
- Establish and lead AI governance structures within Commercial functions
- Evaluate and prioritize AI initiatives based on strategic fit, business readiness, and value potential; maintain a living portfolio of AI use cases with defined milestones and KPIs
- Partner with Gilead IT and functional teams to design, execute, and monitor projects
- Develop and track KPIs to assess business impact of AI initiatives; report insights and progress to executive sponsors and governance boards
- Support Leadership alignment on Key AI initiatives for the commercial functions
- Deliver regular updates and recommendations to the Kite AI Governance Board and Gilead/Kite Leadership
- Lead AI literacy programs and promote employee productivity through responsible adoption of Generative AI tools across the enterprise
- Drive a culture of continuous innovation through hackathons, knowledge-sharing sessions, ideation forums, and coordination of an active AI Community of Practice within Kite
- Develop and maintain a dashboard for tracking performance of each product
- Define analytical priorities in collaboration with the rest of the commercial organization
- Partner closely with FP&A, supply chain and other corporate functions to design and execute an effective Kite S&OP process
- Drive analytics for planned and ad hoc strategic projects including scenario analysis to help drive key decisions for the business
- Hire, manage and develop direct reports
Requirements
- Bachelor's Degree and Twelve Years’ Experience OR Masters' Degree and Ten Years’ Experience OR PhD and Eight Years’ Experience
- 12+ years of relevant experience with Bachelor’s Degree.
- MBA or other related graduate-level degree is a plus
- Master’s or PhD in Data Science, Computer Science, Business Analytics, or Business fields.
- 6 or more years of work experience in forecasting, marketing sciences, market research, strategic consulting or other analytical work in the biotech / pharmaceutical industries in leadership roles with direct management experience
- Previous experience in oncology/hematology is required
- Track record of delivering actionable insights through successful execution of forecasting and marketing analytics projects, as well as strategic problem-solving skills
- Exceptional ability to manage multiple projects in a fast-moving entrepreneurial environment, with changing priorities and significant time pressures
- Strong communication skills (both verbal and written) required.
- Demonstrated ability to collaborate and work cross-functionally
- Ability to develop and maintain strong team, including external partners, relationships while driving for positive results.
- Extensive proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook) and forecasting software (e.g., Crystal ball, Forecast Pro, customized platforms)
- Proven experience in AI, data science including 3+ years in strategy, governance and/or enterprise program leadership.
- Demonstrated experience in identifying, prioritizing, and delivering complex projects within large, matrixed organizations.
- Proven ability to partner across business, IT, or data teams to operationalize AI solutions.
- Strong executive presence, communication, and stakeholder management skills.
- Experience in biopharma or healthcare, with exposure to commercial functions
- Proven track record of establishing or leading cross-functional teams
- Deep understanding of AI governance, privacy, and compliance frameworks in regulated industries (life sciences preferred).
Benefits
- company-sponsored medical, dental, vision, and life insurance plans
- discretionary annual bonus
- discretionary stock-based long-term incentives
- paid time off
- professional development opportunities
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